Terms of Service

1. Your relationship with PlaidCloud

1.1 Your use of PlaidCloud’s products, software, services and web sites (referred to collectively as the “Services” in this document) is subject to the terms of a legal agreement between you and PlaidCloud. “PlaidCloud” means Tartan Solutions, Inc, whose principal place of business is at 545 E. Wells St. Suite 802, Milwaukee, WI 53202, United States. This document explains how the agreement is defined and sets out some of the terms of that agreement.

1.2 These Terms of Service form a legally binding agreement between you and PlaidCloud in relation to your use of the Services. It is important that you take the time to read them carefully. This legal agreement is referred to below as the “Terms”.

2. Accepting the Terms

2.1 In order to use the Services, you must first agree to the Terms. You may not use the Services if you do not accept the Terms.

2.2 You can accept the Terms by:

(A) clicking to accept or agree to the Terms, where this option is made available to you by PlaidCloud in the user interface for any Service; or

(B) by actually using the Services. In this case, you understand and agree that PlaidCloud will treat your use of the Services as acceptance of the Terms from that point onwards.

2.3 You may not use the Services and may not accept the Terms if (a) you are not of legal age to form a binding contract with PlaidCloud, or (b) you are a person barred from receiving the Services under the laws of the United States or other countries including the country in which you are resident or from which you use the Services.

2.4 Before you continue, you should print off or save a local copy of the Terms for your records.

3. Language of the Terms

3.1 Where PlaidCloud has provided you with a translation of the English language version of the Terms, then you agree that the translation is provided for your convenience only and that the English language versions of the Terms will govern your relationship with PlaidCloud.

3.2 If there is any contradiction between what the English language version of the Terms says and what a translation says, then the English language version shall take precedence.

4. Provision of the Services by PlaidCloud

4.1 PlaidCloud is constantly innovating in order to provide the best possible experience for its users. You acknowledge and agree that the the form and nature of the Services which PlaidCloud provides may change from time to time without prior notice to you.

4.2 As part of this continuing innovation, you acknowledge and agree that PlaidCloud may stop (permanently or temporarily) providing the Services (or any features within the Services) to you or to users generally at PlaidCloud’s sole discretion, without prior notice to you. You may stop using the Services at any time. You do not need to specifically inform PlaidCloud when you stop using the Services.

4.3 You acknowledge and agree that if PlaidCloud disables access to your account, you may be prevented from accessing the Services, your account details, or any files or other content which is contained in your account.

4.4 You acknowledge and agree that while PlaidCloud may not currently have set a fixed upper limit on the number of transmissions you may send or receive through the Services or on the amount of storage space used for the provision of any Service, such fixed upper limits may be set by PlaidCloud at any time, at PlaidCloud’s discretion.

5. Use of the Services by you

5.1 In order to access certain Services, you may be required to provide information about yourself (such as identification or contact details) as part of the registration process for the Service, or as part of your continued use of the Services. You agree that any registration information you give to PlaidCloud will always be accurate and current.

5.2 You agree to use the Services only for purposes that are permitted by (a) the Terms and (b) any applicable law, regulation, or generally accepted practices or guidelines in the relevant jurisdictions (including any laws regarding the export of data or software to and from the United States or other relevant countries).

5.3 You agree not to access (or attempt to access) any of the Services by any means other than through the interface that is provided by PlaidCloud, unless you have been specifically allowed to do so in a separate agreement with PlaidCloud. You specifically agree not to access (or attempt to access) any of the Services through any automated means (including use of scripts or web crawlers) and shall ensure that you comply with the instructions set out in any robots.txt file present on the Services.

5.4 You agree that you will not engage in any activity that interferes with or disrupts the Services (or the servers and networks which are connected to the Services).

5.5 Unless you have been specifically permitted to do so in a separate agreement with PlaidCloud, you agree that you will not reproduce, duplicate, copy, sell, trade or resell the Services for any purpose.

5.6 You agree that you are solely responsible for (and that PlaidCloud has no responsibility to you or to any third party for) any breach of your obligations under the Terms and for the consequences (including any loss or damage which PlaidCloud may suffer) of any such breach.

5.7 You agree that you are responsible for your own conduct and Content while using the Services and for any consequences thereof. You agree to use the Services only for purposes that are legal, proper and in accordance with these Terms.

6. Your passwords and account security

6.1 You agree and understand that you are responsible for maintaining the confidentiality of passwords associated with any account you use to access the Services.

6.2 Accordingly, you agree that you will be solely responsible to PlaidCloud for all activities that occur under your account.

6.3 If you become aware of any unauthorized use of your password or of your account, you agree to notify PlaidCloud immediately through the PlaidCloud Security support site.

7. Privacy and your personal information

7.1 For information about PlaidCloud’s data protection practices, please read PlaidCloud’s privacy policy. This policy explains how PlaidCloud treats your personal information, and protects your privacy, when you use the Services.

7.2 You agree to the use of your data in accordance with PlaidCloud’s privacy policies.

8. Content in the Services

8.1 You understand that all information (such as data files, fonts, written text, computer software, music, audio files, image files or other sounds, photographs, videos or other images) which you may have access to as part of, or through your use of, the Services are the sole responsibility of the person from which such content originated. All such information is referred to below as the “Content”.

8.2 You should be aware that Content presented to you as part of the Services, including but not limited to advertisements in the Services and sponsored Content within the Services, may be protected by intellectual property rights which are owned by the sponsors or advertisers who provide that Content to PlaidCloud (or by other persons or companies on their behalf). You may not modify, rent, lease, loan, sell, distribute or create derivative works based on this Content (either in whole or in part) unless you have been specifically told that you may do so by PlaidCloud or by the owners of that Content, in a separate agreement.

8.3 PlaidCloud reserves the right (but shall have no obligation) to pre-screen, review, flag, filter, modify, refuse or remove any or all Content from any Service.

8.4 You understand that by using the Services you may be exposed to Content that you may find offensive, indecent or objectionable and that, in this respect, you use the Services at your own risk.

8.5 You agree that you are solely responsible for (and that PlaidCloud has no responsibility to you or to any third party for) any Content that you create, transmit or display while using the Services and for the consequences of your actions (including any loss or damage which PlaidCloud may suffer) by doing so.

9. Proprietary rights

9.1 You acknowledge and agree that PlaidCloud (or PlaidCloud’s licensors) owns all legal right, title and interest in and to the Services, including any intellectual property rights which subsist in the Services (whether those rights happen to be registered or not, and wherever in the world those rights may exist). You further acknowledge that the Services may contain information which is designated confidential by PlaidCloud, and that you shall not disclose such information without PlaidCloud’s prior written consent.

9.2 Unless you have agreed otherwise in writing with PlaidCloud, nothing in the Terms gives you a right to use any of PlaidCloud’s trade names, trade marks, service marks, logos, domain names, and other distinctive brand features.

9.3 If you have been given an explicit right to use any of these brand features in a separate written agreement with PlaidCloud, then you agree that your use of such features shall be in compliance with that agreement, and any applicable provisions of the Terms.

9.4 Other than the limited license set forth in Section 11, PlaidCloud acknowledges and agrees that it obtains no right, title or interest from you (or your licensors) under these Terms in or to any Content that you submit, post, transmit or display on, or through, the Services, including any intellectual property rights which subsist in that Content (whether those rights happen to be registered or not, and wherever in the world those rights may exist). Unless you have agreed otherwise in writing with PlaidCloud, you agree that you are responsible for protecting and enforcing those rights and that PlaidCloud has no obligation to do so on your behalf.

9.5 You agree that you shall not remove, obscure, or alter any proprietary rights notices (including copyright and trade mark notices) which may be affixed to or contained within the Services.

9.6 Unless you have been expressly authorized to do so in writing by PlaidCloud, you agree that in using the Services, you will not use any trade mark, service mark, trade name, logo of any company or organization in a way that is likely or intended to cause confusion about the owner or authorized user of such marks, names or logos.

10. License from PlaidCloud

10.1 PlaidCloud gives you a personal, worldwide, royalty-free, non-assignable and non-exclusive license to use the software provided to you by PlaidCloud as part of the Services as provided to you by PlaidCloud (referred to as the “Software” below). This license is for the sole purpose of enabling you to use and enjoy the benefit of the Services as provided by PlaidCloud, in the manner permitted by the Terms.

10.2 You may not (and you may not permit anyone else to) copy, modify, create a derivative work of, reverse engineer, decompile or otherwise attempt to extract the source code of the Software or any part thereof, unless this is expressly permitted or required by law, or unless you have been specifically told that you may do so by PlaidCloud, in writing.

10.3 Unless PlaidCloud has given you specific written permission to do so, you may not assign (or grant a sub-license of) your rights to use the Software, grant a security interest in or over your rights to use the Software, or otherwise transfer any part of your rights to use the Software.

11. Content license from you

11.1 You retain copyright and any other rights you already hold in Content which you submit, share, upload post or display on or through, the Services. By submitting, sharing, uploading, posting or displaying the content you give PlaidCloud a worldwide, royalty-free, and non-exclusive license to reproduce, adapt, modify, translate, publish, publicly perform, publicly display and distribute any Content which you submit, share, upload, post or display on or through, the Services. This license is for the sole purpose of enabling PlaidCloud to provide you with the Services in accordance with the PlaidCloud Privacy Policy.

11.2 You understand that PlaidCloud, in performing the required technical steps to provide the Services to our users, may (a) transmit or distribute your Content over various public networks and in various media; and (b) make such changes to your Content as are necessary to conform and adapt that Content to the technical requirements of connecting networks, devices, services or media. You agree that this license shall permit PlaidCloud to take these actions.

11.3 You confirm and warrant to PlaidCloud that you have all the rights, power and authority necessary to grant the above license. You agree that you will not submit, share, upload, post or display Content on or through, the Service that is copyrighted, protected by trade secret or otherwise subject to third party proprietary rights, including privacy and publicity rights, unless you are the owner of such rights or have permission from their rightful owner to submit, share, upload, post or display the Content and to grant PlaidCloud all of the license rights granted in this Section.

12. Software updates

12.1 The Software which you use may automatically download and install updates from time to time from PlaidCloud. These updates are designed to improve, enhance and further develop the Services and may take the form of bug fixes, enhanced functions, new software modules and completely new versions. You agree to receive such updates (and permit PlaidCloud to deliver these to you) as part of your use of the Services.

13. Ending your relationship with PlaidCloud

13.1 The Terms will continue to apply until terminated by either you or PlaidCloud as set out below.

13.2 If you want to terminate your legal agreement with PlaidCloud, you may do so by (a) notifying PlaidCloud at any time and (b) closing your accounts for all of the Services which you use, where PlaidCloud has made this option available to you. Your notice should be sent, in writing, to PlaidCloud’s address which is set out at the beginning of these Terms.

13.3 PlaidCloud may at any times terminate its legal agreement with you:

(A) if you have breached any provision of the Terms (or have acted in a manner which clearly shows that you do not intend to, or are unable to comply with the provisions of the Terms); or

(B) if PlaidCloud is required to do so by law (for example, where the provision of the Services to you is, or becomes, unlawful); or

(C) if PlaidCloud is transitioning to no longer providing the Services to users in the area in which you are resident or from which you use the service; or

(D) if the provision of the Services to you by PlaidCloud is, in PlaidCloud’s opinion, no longer commercially viable.

13.4 Nothing in this Section shall affect PlaidCloud’s rights regarding provision of Services under Section 4 of the Terms.

13.5 When these Terms come to an end, all of the legal rights, obligations and liabilities that you and PlaidCloud have benefited from, been subject to (or which have accrued over time whilst the Terms have been in force) or which are expressed to continue indefinitely, shall be unaffected by this cessation, and the provisions of paragraph 21.6 shall continue to apply to such rights, obligations and liabilities indefinitely.

14. EXCLUSION OF WARRANTIES

14.1 NOTHING IN THESE TERMS, INCLUDING SECTIONS 14 AND 15, SHALL EXCLUDE OR LIMIT PLAIDCLOUD’S WARRANTY OR LIABILITY FOR LOSSES WHICH MAY NOT BE LAWFULLY EXCLUDED OR LIMITED BY APPLICABLE LAW. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR CONDITIONS OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR LOSS OR DAMAGE CAUSED BY NEGLIGENCE, BREACH OF CONTRACT OR BREACH OF IMPLIED TERMS, OR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, ONLY THE LIMITATIONS WHICH ARE LAWFUL IN YOUR JURISDICTION WILL APPLY TO YOU AND OUR LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

14.2 YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK AND THAT THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

14.3 IN PARTICULAR, PLAIDCLOUD AND ITS LICENSORS DO NOT REPRESENT OR WARRANT TO YOU THAT:

(A) YOUR USE OF THE SERVICES WILL MEET YOUR REQUIREMENTS,

(B) YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR FREE FROM ERROR,

(C) ANY INFORMATION OBTAINED BY YOU AS A RESULT OF YOUR USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE, AND

(D) THAT DEFECTS IN THE OPERATION OR FUNCTIONALITY OF ANY SOFTWARE PROVIDED TO YOU AS PART OF THE SERVICES WILL BE CORRECTED.

14.4 ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICES IS DONE AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR OTHER DEVICE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.

14.5 NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM PLAIDCLOUD OR THROUGH OR FROM THE SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TERMS.

14.6 PLAIDCLOUD FURTHER EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

15. LIMITATION OF LIABILITY

15.1 SUBJECT TO OVERALL PROVISION IN PARAGRAPH 14.1 ABOVE, YOU EXPRESSLY UNDERSTAND AND AGREE THAT PLAIDCLOUD AND ITS LICENSORS SHALL NOT BE LIABLE TO YOU FOR:

(A) ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL CONSEQUENTIAL OR EXEMPLARY DAMAGES WHICH MAY BE INCURRED BY YOU, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY. THIS SHALL INCLUDE, BUT NOT BE LIMITED TO, ANY LOSS OF PROFIT (WHETHER INCURRED DIRECTLY OR INDIRECTLY), ANY LOSS OF GOODWILL OR BUSINESS REPUTATION, ANY LOSS OF DATA SUFFERED, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR OTHER INTANGIBLE LOSS;

(B) ANY LOSS OR DAMAGE WHICH MAY BE INCURRED BY YOU, INCLUDING BUT NOT LIMITED TO LOSS OR DAMAGE AS A RESULT OF:

(I) ANY CHANGES WHICH PLAIDCLOUD MAY MAKE TO THE SERVICES, OR FOR ANY PERMANENT OR TEMPORARY CESSATION IN THE PROVISION OF THE SERVICES (OR ANY FEATURES WITHIN THE SERVICES);

(II) THE DELETION OF, CORRUPTION OF, OR FAILURE TO STORE, ANY CONTENT AND OTHER COMMUNICATIONS DATA MAINTAINED OR TRANSMITTED BY OR THROUGH YOUR USE OF THE SERVICES;

(III) YOUR FAILURE TO PROVIDE PLAIDCLOUD WITH ACCURATE ACCOUNT INFORMATION;

(IV) YOUR FAILURE TO KEEP YOUR PASSWORD OR ACCOUNT DETAILS SECURE AND CONFIDENTIAL;

15.2 THE LIMITATIONS ON PLAIDCLOUD’S LIABILITY TO YOU IN PARAGRAPH 15.1 ABOVE SHALL APPLY WHETHER OR NOT PLAIDCLOUD HAS BEEN ADVISED OF OR SHOULD HAVE BEEN AWARE OF THE POSSIBILITY OF ANY SUCH LOSSES ARISING.

16.1 PlaidCloud does not permit infringement of intellectual property rights on its Services. PlaidCloud may remove Content if it believes or has reason to believe such Content infringes on another’s copyright. Without prior notice and at any time at its sole discretion, PlaidCloud reserves the right to remove any Content, disable your ability to share or upload Content within the Service, or terminate your access to the Service (a) for uploading or sharing such Content in violation of these Terms of Service; or (b) if, under appropriate circumstances, you are determined to be a repeat infringer.

16.2 PlaidCloud reserves the right in its sole discretion to decide whether your conduct is inappropriate and whether it complies with these Terms of Service for violations other than copyright infringement, such as, but not limited to, pornography, obscene or defamatory material, etc. PlaidCloud may terminate your access for such inappropriate conduct in violation of these Terms of Service at any time and remove any such objectionable Content, without prior notice and at its sole discretion.

17. Advertisements

17.1 Some of the Services may be supported by advertising revenue and may display advertisements and promotions. These advertisements may be targeted to the content of information stored on the Services, queries made through the Services or other information.

17.2 The manner, mode and extent of advertising by PlaidCloud on the Services are subject to change without specific notice to you.

17.3 In consideration for PlaidCloud granting you access to and use of the Services, you agree that PlaidCloud may place such advertising on the Services.

18. Other content

18.1 The Services may include hyperlinks to other web sites or content or resources. PlaidCloud may have no control over any web sites or resources which are provided by companies or persons other than PlaidCloud.

18.2 You acknowledge and agree that PlaidCloud is not responsible for the availability of any such external sites or resources, and does not endorse any advertising, products or other materials on or available from such web sites or resources.

18.3 You acknowledge and agree that PlaidCloud is not liable for any loss or damage which may be incurred by you as a result of the availability of those external sites or resources, or as a result of any reliance placed by you on the completeness, accuracy or existence of any advertising, products or other materials on, or available from, such web sites or resources.

19. Community Projects

19.1 The Service may contain projects that may present third party content (“Community Projects”). Community Projects include without limitation the Templates Library and any other projects that PlaidCloud chooses at its discretion to make available to you. The content and information in the Community Projects (“Project Content”), such as templates, was created by PlaidCloud or by third parties. As between you and the creators of Project Content, any intellectual property or proprietary rights remain with the creators.

19.2 The Project Content: (a) is meant to serve as a suggestion only; and (b) is not a substitute for professional advice or specific, authoritative knowledge or direction. PlaidCloud does not promise that the Project Content will work for your purposes, or that it is free from viruses, bugs, or other defects. The Project Content is provided “as is” and without warranty of any kind. You alone bare the risk of using Project Content. PlaidCloud and its suppliers provide no express warranties, guarantees and conditions with regard to the Project Content. To the extent permitted under applicable law, PlaidCloud excludes the implied warranties and conditions of merchantability, fitness for a particular purpose, workmanlike effort, title and non-infringement.

19.3 If you choose to submit Content to become part of the Community Projects (your “Project Submission”), you direct and authorize PlaidCloud and its affiliates to host, link to, and otherwise incorporate your Project Submission into the Services, and you grant PlaidCloud and its end users a worldwide, royalty-free, non-exclusive license to exercise the rights in the Project Submission, as stated below:

(A) to reproduce the Project Submission;

(B) to create and reproduce derivative works of the Project Submission;

(C) to display publicly and distribute copies of the Project Submission;

(D) to display publicly and distribute copies of derivative works of the Project Submission.

You agree that your license to PlaidCloud and PlaidCloud end users will be perpetual. Furthermore, for the avoidance of doubt, PlaidCloud reserves, and you grant PlaidCloud, the right to syndicate the Project Submission submitted by you and use that Project Submission in connection with any of the Services offered by PlaidCloud. You retain the right to stop distributing the Project Submission through the PlaidCloud Community Projects at any time; provided, however that any such election will not serve to withdraw the licenses granted to PlaidCloud and its end users under these Terms of Service. In order to stop distributing the Project Submission through the PlaidCloud Community Projects, you must utilize the removal functions provided within the Services, in which case the Project Submission removal will be effective within a reasonable amount of time.

19.4 You represent and warrant that (a) you own or have obtained the necessary legal rights to provide all Project Submissions you submit through the Services, and will maintain these rights for as long as the Project Submission is available to PlaidCloud end users; and (b) all of the Project Submission you submit through the Services abide by the posted Program Policies.

19.5 PlaidCloud claims no ownership over any Project Submission you submit through the Services. You retain copyright and any other rights, including all intellectual property rights, you already hold in the Project Submission. You agree that you are responsible for protecting and enforcing those rights and that PlaidCloud has no obligation to do so on your behalf.

19.6 You agree that you are solely responsible for (and that PlaidCloud has no responsibility to you or to any third party for) any Project Submission that you submit. PlaidCloud is not in any way responsible for the subsequent use or misuse by PlaidCloud end users who access your Project Submission.

19.7 You hereby agree to indemnify, defend and hold PlaidCloud, its partners, officers, directors, agents, affiliates, and licensors (“the Indemnified Parties”) harmless from and against any claim or liability arising out of (a) any Content you submit, share, upload, post or display on or to the Service; (b) any use by PlaidCloud end users of your Content; (c) any breach of or noncompliance with any representation, warranty or obligation in these Terms or applicable policies; and (d) any claim that your Content violates any applicable law, including without limitation that it infringes the rights of a third party. You shall cooperate fully in the defense of any claim. PlaidCloud reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification by you. You acknowledge that damages for improper use of the Services may be irreparable; therefore, PlaidCloud is entitled to seek equitable relief, including injunction and preliminary injunction, in addition to all other remedies. This section shall take precedence only over the indemnity provision provided in any Terms.

20. Changes to the Terms

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20.1 PlaidCloud may make changes to the Terms from time to time. When these changes are made, PlaidCloud will make a new copy of the Terms available at https://plaidcloud.com/notices/tos.

20.2 You understand and agree that if you use the Services after the date on which the Terms have changed, PlaidCloud will treat your use as acceptance of the updated Terms.

21.1 Sometimes when you use the Services, you may (as a result of, or through your use of the Services) use a service or download a piece of software, or purchase goods, which are provided by another person or company. Your use of these other services, software or goods may be subject to separate terms between you and the company or person concerned. If so, the Terms do not affect your legal relationship with these other companies or individuals.

21.2 The Terms constitute the whole legal agreement between you and PlaidCloud and govern your use of the Services (but excluding any services which PlaidCloud may provide to you under a separate written agreement), and completely replace any prior agreements between you and PlaidCloud in relation to the Services.

21.3 You agree that PlaidCloud may provide you with notices, including those regarding changes to the Terms, by email, regular mail, or postings on the Services.

21.4 You agree that if PlaidCloud does not exercise or enforce any legal right or remedy which is contained in the Terms (or which PlaidCloud has the benefit of under any applicable law), this will not be taken to be a formal waiver of PlaidCloud’s rights and that those rights or remedies will still be available to PlaidCloud.

21.5 If any court of law, having the jurisdiction to decide on this matter, rules that any provision of these Terms is invalid, then that provision will be removed from the Terms without affecting the rest of the Terms. The remaining provisions of the Terms will continue to be valid and enforceable.

21.6 The Terms, and your relationship with PlaidCloud under the Terms, shall be governed by the laws of the State of Wisconsin without regard to its conflict of laws provisions. You and PlaidCloud agree to submit to the exclusive jurisdiction of the courts located within Milwaukee County, Wisconsin to resolve any legal matter arising from the Terms. Notwithstanding this, you agree that PlaidCloud shall still be allowed to apply for injunctive remedies (or an equivalent type of urgent legal relief) in any jurisdiction.

22. Payment, Refunds, Upgrading and Downgrading Terms

22.1 All paid plans must enter a valid payment account. Free accounts are not required to provide payment account information.

22.2 An upgrade from the free plan to any paying plan will immediately bill you.

22.3 For monthly payment plans, the Service is billed in advance on a monthly basis and is non-refundable. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account. In order to treat everyone equally, no exceptions will be made.

22.4 When changing from a monthly billing cycle to a yearly billing cycle, PlaidCloud will bill for a full year at the next monthly billing date.

22.5 All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties, excluding only United States (federal or state) taxes.

22.6 For any upgrade in plan level PlaidCloud will immediately charge the difference in plan cost, prorated for the remaining time in your billing cycle. For any downgrade in plan level, the credit card that you provided will automatically be charged the new rate on your next billing cycle

22.7 Downgrading your Service may cause the loss of Content, features, or capacity of your Account. PlaidCloud does not accept any liability for such loss.

23. Cancellation and Termination

23.1 You are solely responsible for properly canceling your account. An email or phone request to cancel your account is not considered cancellation. You can cancel your account at any time by clicking on the Account link in the global navigation bar at the top of the screen. The Account screen provides a simple no questions asked cancellation link.

23.2 All of your Content will be immediately deleted from the Service upon cancellation. This information can not be recovered once your account is cancelled.

23.3 If you cancel the Service before the end of your current paid up month, your cancellation will take effect immediately and you will not be charged again.

23.4 PlaidCloud, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Service, or any other PlaidCloud service, for any reason at any time. Such termination of the Service will result in the deactivation or deletion of your Account or your access to your Account, and the forfeiture and relinquishment of all Content in your Account. PlaidCloud reserves the right to refuse service to anyone for any reason at any time.

23.5 In the event that PlaidCloud takes action to suspend or terminate an account, we will make a reasonable effort to provide the affected account owner with a copy of their account contents upon request, unless the account was suspended or terminated due to unlawful conduct.

24. Modifications to the Service and Prices

24.1 PlaidCloud reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.

24.2 Prices of all Services, including but not limited to monthly subscription plan fees to the Service, are subject to change upon 30 days notice from us. Such notice may be provided at any time by posting the changes to the https://plaidcloud.com/notices/tos or the Service itself.

24.3 PlaidCloud shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.